LEGAL NOTICE

Website publisher

The website www.luxora-experiences.com is published by Martina Giannasio, sole trader (French micro-enterprise), operating under the trade name LUXORA.

• SIRET: 941 574 089 00012

• SIREN: 941 574 089

• APE Code: 7990Z – Other reservation services and related activities

• Registered address: 14 avenue de l'Opéra, 75001 Paris, France

• VAT not applicable, Article 293 B of the French General Tax Code

• Email: contact@luxora-experiences.com

• Phone: +33 6 99 11 50 89

• Publication director: Martina Giannasio

Website hosting

The website is hosted by Hostinger International Ltd, registered at 61 Lordou Vironos Street, 6023 Larnaca, Cyprus, reachable via: https://www.hostinger.fr/contact

Intellectual property

All content on this website (text, photographs, logo, graphic elements) is protected under French intellectual property law. Any reproduction, representation or use, in whole or in part, without prior written authorization is prohibited.

Consumer mediation

In the event of a dispute not resolved directly with Luxora, the customer may refer the matter free of charge to a consumer mediator, in accordance with applicable French law. (To be completed with the mediator's contact details once appointed.)

Reference version

In the event of any discrepancy in interpretation between the language versions of the website, the French version shall prevail.

PRIVACY POLICY (GDPR)

Data controller Martina Giannasio, operating under the trade name Luxora (SIRET 941 574 089 00012), is the controller of personal data collected via www.luxora-experiences.com.

Data collected Luxora collects personal data through two separate forms on the website: the contact form (first name, last name, email address, phone number, request content) and the newsletter subscription form (email address, first name if applicable).

Purposes of processing This data is collected to respond to quote requests, organise booked services, ensure customer relationship follow-up, and, for those who have subscribed to the newsletter, to send them Luxora news and offers by email.

Legal basis Processing of contact requests is based on the performance of pre-contractual measures and the performance of the service contract. Processing related to the newsletter is based on the individual's explicit consent given at the time of subscription.

Newsletter and right to unsubscribe Anyone subscribed to the newsletter may unsubscribe at any time, free of charge, via the unsubscribe link included in every email or by writing to contact@luxora-experiences.com.

Data recipients Data is intended exclusively for Luxora and, where applicable, shared with local providers strictly necessary for carrying out the booked service, with the Customer's agreement.

Retention period Data is kept for as long as necessary to process the request, then archived in accordance with the legal and accounting obligations applicable to micro-enterprises.

Customer rights In accordance with the GDPR, the Customer has the right to access, rectify, erase, restrict, object to, and port their data, exercisable by email at contact@luxora-experiences.com.

Cookies (Section to be completed depending on the tools actually used on the website.)

Complaints The Customer has the right to lodge a complaint with the relevant data protection authority or the French CNIL (www.cnil.fr).